Privacy policy

Updated and effective as of September 26, 2024

This privacy policy explains how Shifa Therapy collects, uses, shares, and protects your personal information when you use our services.

Our commitment to privacy

Shifa Therapy ("we", "us", "our") is dedicated to protecting your privacy. This policy applies to:

  • Our website: shifatherapy.com
  • The therapy and counseling services we offer online.

For questions and queries regarding the privacy policy, please email us at [email protected].

Important Terms

  • Cookies: Small data files stored on your device to improve your browsing experience.
  • Personal Data: Information that can directly or indirectly identify you as an individual.
  • Services: The online therapy and counseling services provided by Shifa Therapy.
  • Third Parties: External organizations, including service providers and advertisers, that may access your information.

Types of information we collect

When you interact with our services, we may collect the following types of information:

  • Personal information:
    • Full name / Username
    • Email address
    • Phone number
    • Billing information
    • Payment details
  • Usage data: Information on how you interact with our website and services.

How we collect your information

We may collect information directly from you or through third-party sources, such as marketing partners or fraud detection services.

How we use your information

We use your information for the following purposes:

  • To provide, maintain, and improve our services.
  • To communicate with you about your account or our services.
  • To send you marketing communications (with your consent).
  • To analyze usage patterns to improve user experience.

Email communication

By providing your email address, you agree to receive communications from us. You may opt-out of these emails at any time by following the unsubscribe instructions in any email you receive from us.

Protecting your information

We implement various security measures to safeguard your information. However, no method of data transmission or electronic storage is 100% secure. While we aim to protect your personal data, we cannot guarantee its complete security.

Your rights over your data

You have the right to:

  • Request access to your personal data.
  • Request corrections to any inaccurate information.
  • Request the deletion of your personal data, subject to legal restrictions.

To exercise these rights, please contact us at [email protected].

Data retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

Children’s privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have collected information from someone under 13, please contact us immediately.

Updates to this privacy policy

We may periodically update this policy. Any changes will be reflected on this page with an updated "Effective Date." We encourage you to review this policy regularly to stay informed about how we protect your data.

Links to third-party websites

Our website may contain links to external websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Contact us

If you have any questions or concerns about this Privacy Policy, please reach out to us at [email protected].

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