Terms of Use

Updated and effective as of July 02, 2025

Welcome to ShifaTherapy, a digital platform operated by TechNexus Platforms Pte. Ltd. (“we,” “our,” “us”). ShifaTherapy connects users globally with independent, licensed mental health professionals.

By accessing or using our platform, you (“User,” “you”) agree to these Terms of Use. If you do not agree, please do not use the platform.

Nature of Our Services

ShifaTherapy is not a healthcare provider. We do not practice medicine, psychiatry, psychology, or psychotherapy. We provide a technology-enabled platform to connect users with licensed professionals who offer their services independently.

By using our services, you acknowledge:

  • It is your responsibility to confirm that engaging with a therapist outside your jurisdiction is legally permissible.
  • You agree to receive services from a therapist who may not be licensed in your own location.

Eligibility

You must be at least 18 years of age (or have parental/guardian consent where legally required) to use our services.

Emergencies

ShifaTherapy is not designed for crisis or emergency services. If you are experiencing an emergency, you must contact local emergency services.

User Responsibilities

  • Ensure the accuracy of your personal and medical information.
  • Respect your therapist’s professional boundaries.
  • Do not record, republish, or redistribute any therapy sessions unless expressly permitted.

Fees and Payments

You are responsible for all applicable fees. Payments are processed securely via third-party providers. We do not store payment information on our servers.

Privacy and Data Security

We take privacy seriously. Please refer to our [Privacy Policy] for details on how your data is handled in compliance with GDPR (UK/EU), HIPAA (USA), and PIPEDA (Canada).

Limitation of Liability

We are not liable for:

  • Any professional advice or services provided by therapists.
  • Any disputes or dissatisfaction with therapy outcomes.
  • Any consequences of using therapists not licensed in your jurisdiction.

Modifications

We may update these Terms from time to time. Continued use of the platform after such changes constitutes acceptance.

Governing Law

This agreement is governed by the laws of Singapore, without regard to conflict of laws. Users may also have rights under local laws.

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